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✈️ 📦 🚚 HAGA CLIC AQUÍ PARA ACTUALIZACIONES DE ENVÍO IMPORTANTES 🚚 📦 ✈️
TOQUE AQUÍ PARA ACTUALIZACIONES DE ENVÍO IMPORTANTES

Politica de envios

Domestic Shipping Rates and Estimates

If you require an alternate shipping method, please contact us.

 

Shipping option

Estimated delivery time

Price

Standard Shipping
USPS First Class
(Precut kits, packages under 1 lb)

5-10 business days

$5 flat rate

Standard Priority
USPS Priority

4-6 business days

Calculated at
checkout

FedEx SmartPost
(Picked up/transported by FedEx,
delivered by USPS)

2-7 business days

Calculated at
checkout

FedEx Ground/Home Delivery 1-5 business days
Calculated at
checkout
FedEx Standard 2-Day 2 business days
Calculated at
checkout
FedEx Standard Overnight 1 business day Calculated at
checkout

International Shipping

We offer international shipping to all countries. 

Shipping charges for your order will be calculated and displayed at checkout.

Delivery times will vary based on destination.

Shipping option

Estimated delivery time

USPS First-Class Package International Service

11-20 business days

FedEx International Economy®

2-5 business days

FedEx Ground®

2-7 business days

FedEx International Priority®

1-3 business days

USPS Priority Mail International 

6-10 days

 USPS Priority Mail Express International

3-5 days


Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Luxe Auto Concepts is not responsible for these charges if they are applied and are your responsibility as the customer.

In-store pickup

You can skip the shipping fees with free local pickup at
Luxe Auto Concepts
1442 Hawn Ave
Shreveport, LA 71105

After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 2-3 business days. We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours are 9 AM-5 PM, Monday-Friday. Please have your order confirmation email with you when you come.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 10 business days of receiving your shipping confirmation email, please contact us at contact@luxeautoconcepts.net with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

USPS and FedEx SmartPost deliver to PO boxes. All other shipping methods are ineligible for PO box delivery.

Refunds, returns, and exchanges

Click here for our full return policy

We accept returns up to 90 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at contact@luxeautoconcepts.net with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at contact@luxeautoconcepts.net.